Conflict resolution lies at the heart of the practice of law. The temptation for practitioners, however, is to rely on superior knowledge and understanding of a substantive body of law – or superior presentation and argument skills – to prevail in settling disputes. A more pragmatic approach is to examine why conflict arises and how it can be effectively addressed in both individual and group contexts. This course recognizes that nearly all lawyers will face conflict not only in their practice, but in how that practice is lived, understood and refined through relationships with others. Practitioners who master the art of conflict competency, defined as the ability to identify and effectively respond to conflict, will find greater success in both professional and personal realms.